Respect And Appreciation
In 1972 the
glorious Santa Fe Railroad was apparently getting pretty hard up for Foremen in
their engineering department so they reached out and offered me the position as
Student Foreman. Knowing that the job paid a couple of hundred more dollars a
month than I was making as a Machine Operator, I accepted the position even
though, at the time, I had no intentions of making a career out of the
railroad. It was a training position and your time as well as your soul
belonged to the Roadmaster.
In a period of a
couple of months my Roadmaster had moved me from one type of gang to another
letting me get a taste of several types of supervisory skills and
responsibilities. Then something special happened to an unsuspecting young
Student Foremen, the Roadmaster assigned me to the Mechanized Tie Gang to be an
understudy on the most prestigious gang on the Division. All other gang Foremen
on the Division bid on and were awarded the Foreman's job by seniority but the
Tie Gang Foreman was appointed By Division officers.
At the time the
Tie Gang was made up of fourteen or so large machines and operators, fifteen
Trackmen, two or three truck drivers, a Foreman and his Student Foreman. As the
name would suggest the Tie Gang was charged with the renewal of crossties, the
backbone of the railroad. At the time this Tie Gang was renewing 500 to 750
ties a day. The System record for ties inserted in one day was around 1000 ties
accomplished by a hot shot gang in California.
The Foreman was
a big man with a big voice as well as a big ego. He was a driving force as a
boss. As the Student Foreman on the gang I was supposed to hone my supervisory
skills by observing and assisting the Foreman. My philosophy may have been a
little different or perhaps a little strange to some. My thoughts were that I
needed to know the operation of the gang, it's machines and it's men before I
could begin developing supervisory skills. I spent the first few weeks going
from machine to machine, work station to work station observing, helping and
when time permitted actually operating the equipment.
In the beginning
the Machine Operators were a little leery of me and my habits, but I continued
my methods. I would climb up on a machine and tell the operator to take a break
and get a drink while I ran his machine for a few minutes. I would fall in with
the Trackmen when they would get behind and help them with their
responsibilities. When the Foreman would catch me doing my thing, he would
voice his displeasure and point out that I was never going to make it as a Foreman
or a Supervisor if I didn't change my ways and get to the business of
supervising.
Early one
morning at the depot I was taking care of some of my assigned paper work before
the on duty time of the gang, when the Roadmaster called me. He advised that
the Foreman was not going to be at work because of a sickness in his family and
that there was no other Foreman available. He said that he was going to be in a
staff meeting all day and would not be available. He asked if I thought I could
handle the gang for the day. I told him that I could even though I hadn't quite
convinced myself of that fact. The Roadmaster said to just concentrate on
safety and not to worry about productivity, that the gang could get back on
track the next day when the Foreman was back.
I gathered all
the men together and told them of the Roadmaster's call. We had our morning
safety discussion and I told the men that our main objective on that day was to
work safely, watch out for each other and go home after work for the weekend to
be with family and loved ones. I told them that despite the normal push for
production and numbers, that was not my main concern nor should it be theirs. I
told them that they were the best at what they do, for them to take care of their
jobs and I would deal with the dispatchers, trains and the other day to day
distractions.
As we prepared
to go to work one of the senior machine operators walked by me and said,
"We're going to get you a thousand ties today." Before I could respond
he was off and mounting his machine. Normally at this point the Foreman would
begin popping the figurative whip, hollering and yelling as if herding cattle
out of the stock pins onto the range. However, this morning, as soon as I told
the lead machines that we had authority from the dispatcher to enter the track
and go to work, black smoke bellowed from the exhaust stacks and the roar of
the diesel engines could be heard for miles as they headed out to the work
location.
By the time I
made it to the head end of the gang, they had already started pulling spikes
and pushing the old ties from under the track. As I walked by the lead machine,
another fellow worker walked by and said, "We are going to get you a
thousand ties today!" I responded by saying that we didn't need to worry
about numbers, we just needed to put in a good and safe day of work. Things
were moving faster than I could ever remember seeing before .A little over an
hour into the workday the gang had already inserted 250 ties.
As I was walking toward the rear of the
gang I noted that one of the machines was shut down. The machine operator
advised that he had broken down. I told the operator that I would call for a
mechanic on the radio, as was customary, and that he could take a break until
the mechanic arrived. The operator replied that he thought he could make the repairs by the time the mechanic arrived. I told
him that I appreciated the offer but I would go ahead and call the mechanic.
About twenty minutes later the mechanic called me and said that the machine was
up and running. I told him that I appreciated his help. He told me that the
machine was running when he arrived. The machine operator had made the repairs.
At lunchtime we
had 750 ties inserted. It was the usual procedure to shut down the gang in
sections and allow them to eat. I walked to the front end and told them to
break for lunch. I was told that they had already eaten and the dust continued
to fly. As I walked through the gang it was amazing how well everything was
going. It really didn't seem that anyone was over exerting themselves, but
things seemed to happening faster. Everyone seemed to be working in unison with
pride and the unusual thing was that most were smiling.
With about two
hours left to work we had inserted over 900 ties. That was about the time I
received a call on the radio from the Foreman. He had managed to take care of
his family matters and was approaching the gang to finish the day. When he
reached my location and he found out the tie count he was ecstatic. He began to
walk the gang hollering orders and instructions and yelling, "We're going
to put one in the record books today!" The more he yelled, the slower the
tie count climbed.
Everyone
appeared to working as hard as they had earlier in the day, but the smiles were
gone and productivity continued to drop. Then a machine broke down, then
another. The machine operators called the Foreman on the radio and told him
they were going to need a mechanic for repairs. The Foreman called the Train
Dispatcher and asked for an extension on our work time. The dispatcher asked,
"What happened to Beck?"
The Foreman told
him not to worry about Beck that he was now running the show. With that the
dispatcher told him, "Well you and your show are going to have to clear
the track. I've got trains to run."
With that being
said, we cleared the track for the day. The gang had inserted 975 ties. As the
Foreman continued to throw a fit about how close he had come to a record day, I
walked down through the gang telling them how much I appreciated their help and
what a fantastic job they had done. A dozen or more of the men responded
quietly, "We could have gotten you over a thousand ties today."
Born on that day
was my philosophy, not only involving management style, but in day to day
interactions with my fellow railroaders. On that day was born the thought that respect and appreciation along with the need to be firm but
fair could be the cornerstone of a successful career. I think I also decided on
that day that the railroad was what I wanted to be a part of for the rest of my
working days.
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